Industries × AI
IT hosting & managed services × AI
Providers running SAP for others: third-level support for Solution Manager, Basis and HANA.
What AI agents do there
SLA-aware ticket triage
Sorts incoming tickets by SLA risk and drafts the first response with context.
Runbook automation with approval
Agents prepare routine operations steps; a human approves before anything runs.
Monitoring correlation
Correlates alerts across customer systems and drafts the root-cause analysis for the on-call engineer.
Every use case ships with an eval gate, a human approval step and rollback.
Areas we know there
- SAP Basis & operations
- SAP Solution Manager & ALM
Put your first agent into production. Properly.
Tell us about the process, the stack and the constraints. We come to the first call prepared.
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